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Hours of Operation

Active Ventilation Products, Inc. of Newburgh NY owns and operates The site is available to browse our products and to read our product literature any day, all day. We disable the shopping cart and payment functions from Friday evening until Saturday evening each week. Our office staff is available to assist you with a wide variety of questions Monday – Thursday, 8am to 5:30pm, and Friday 8am to 3:00pm EST. That assistance is available by email to, a phone call to 1-800-ROOFVENT (800-766 3836) or through the online chat widget on the bottom left of every page during our office hours.

Due to the complexity of shipping vents to different locations around North America, our office staff manually searches for the best shipping quote possible, and adds the shipping amount to the order. For orders placed outside of business hours, there will be a delay until the office staff can work on the shipping quote during the next business day.

Active Ventilation Products - Our Factory in Newburgh, New York, where we manufacture our Roof Vents